Transportation
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 Driving
to Las Casitas Akumal: Akumal is 95 km South (about one
hour) from the Cancun Airport on a new 4 lane divided
highway. Turn right out of Airport following signs to Tulum
and Chetumal.
Follow the exit lane marked "Playa Akumal".
Las Casitas name is posted on two cement entrance structures.
Reception desk is about a quarter mile in at the entrance
arch on the left.
Private
Transfers: Travel
Services of Akumal's deluxe air conditioned vehicles provide
safe, reliable and quality transportation to any number of
passengers in their cars, suburbans and vans. All vehicles
are equipped with A/C, stereo, and bilingual operators. Operators
pick you up at Cancun airport and drive you to Las Casitas
Akumal.
 Car
Rental: All major rental companies are available at the
Cancun Airport for daily or weekly rentals, if you
want to rent a car through out your stay. You can also rent
a car for the day at Akumal with one day advance notice
(Available through Travel Services of Akumal).
Taxis:
Government regulated taxis are available at the Airport. There
are also taxis usually available in Akumal.
Our reception office can help arrange for transportation to nearby attractions, shopping, etc.
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Bus: Irregular service is available on the
highway N to Cancun or S to Tulum. |
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Services
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 Money:
You may change US dollars into pesos at the airport, banks
in Playa del Carmen (open 8AM to 5PM), Las Casitas
Akumal reception desk, or Akumal Travel Agency TSA,
but nearly every place takes dollars and gives change in pesos.
Best exchange rate, like elsewhere, is from credit cards.
However, not all merchants accept credit cards.
Medical:
A clinic and pharmacy in Akumal Pueblo (across highway) is open daily except Sundays. "Dr. Elizabeth" provides medical care and makes "house calls" if necessary. Her contact information is located within the Guest Services book, located in each casita.
We have a new hospital (completed in 2006) in Playa Del Carmen which has ambulance service and English speaking staff. There is a large hospital in Cancun, as well. Reception desk
can recommend English speaking doctors in Cancun.
 Day
Care Center: Supervised "Club" for kids up to 10 years;
open 9AM - 3PM and 6PM - 9PM near Lol Ha Snack Bar. Rate sheet
available, please ask if interested.
Baby
Sitting: Available through reception desk with local girls
who speak little English, but have proven to be very good
with children. No age limit.
Cribs:
Usually available, but best to make arrangements when reserving
your Casita.
Church:
There is a Catholic church in Akumal town across highway
with mass in Spanish,
check with our Reception office for schedule.
 Safes:
One is located in each Casita.
Laundry:
Available for 1 day service,
located next to Mini Super El Pueblo Grocery near Las Casitas reception office.
Maid
Service: Maids will clean your casita and change linen
daily, monitor bottled water, and maintain all equipment.
Telephone:
Telephone, fax and email are available at Las Casitas
reception desk, plus there are now telephones in each casita,
as well as computer hook up.
Reception:
Daily hours are 8AM to1 PM and 2PM to 8PM.
Late arrivals should be arranged in advance with our U.S. office
so we may have someone there to greet
you.
Massage:
Information provided in Guest Services Book located in each
casita. Reception office will help with arrangements.
Shopping:
There are a variety of art, gift and clothing boutiques in
walking distance of Las Casitas, as well as an interesting
selection of mercados nearby.
 Tipping:
Restaurants and bars in Akumal do not include tips.
It is appropriate to leave $2 per day for your gardener and $3 per day for your maid if service was satisfactory.
Cooks:
If you are interested in having someone cook for you in your
Casita, the reception desk will usually be able to
arrange. Price is negotiable and in most cases you provide
the food.
Electricity:
Current is 110 volts (same as U.S.) and do not require adaptors.
Dress
Code: Ultra casual everywhere, including all restaurants.
Shorts and shirts!. 
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Food & Water
 Safety:
Food served in all Akumal restaurants is quite safe and they use
purified water and ice.
Water:
Bottled water is in every Casita for drinking, making ice
cubes, brushing teeth and cooking. Tap water has been filtered by
Las Casitas, but still should be used only for bathing and
washing dishes.
Super
Chomac: Small grocery store has quite a wide selection of U.S.
packaged goods such as cereals, nuts, crackers, cookies, peanut
butter, canned goods; Mexican produced versions of U.S. groceries
such as Coke, Pepsi, Diet Coke, mayo, tuna, chips, coffee; fresh,
frozen and canned Mexican foods such as meats, fish, fruits, vegetables,
eggs, bread; a small selection of health and beauty aids; and Mexican
beer and alcohol.
 Mini
Super El Pueblo: Small grocery across from Super Chomak has
basics such as beer and certain packaged goods.
Super San Francisco in Tulum: Medium size grocery - not as large as the stores in Playa Del Carmen but larger variety than Akumal stores.
Stores in Playa Del Carmen: 25 minute drive to "American style" large supermarkets, including: Sam's Club, Super Wal Mart, Super Chedraui. Soriana.
Fresh Fruit & Vegies: Market twice a week (Wed & Sat) alongside basketball court.  
Frequently Asked Questions
 Q.
Do I need to bring my own beach towels?
A. No. We furnish beach towels for our guests who wish to
use them. However, they will not be found inside your casita. You
may check out beach towels at our Reception Office, and we do require
a small deposit. You may exchange them for fresh towels as often
as necessary, and when you return them for the final time, your
deposit will be refunded.
Q.
Are there any TV sets or radios in the casita?
A. No, we do not furnish these items, however you are free
to bring your own stereo equipment and/or TV set. We have no satellite
facility, so reception is poor for the televisions. We ask only
that you respect the rights of others when playing music, especially
the volume level and time of day or evening.
Q.
How well are the kitchens equipped?
A. Kitchens are fully equipped with all the necessary items
to prepare and serve meals in your casita. Each casita offers a
stove with oven, refrigerator, coffee maker, toaster and blender,
as well as a microwave oven. If you desire, we also provide Weber
grills for our guests' use. Please notify the Reception Office and
they will be happy to have a grill brought to your patio. You may
purchase charcoal and lighter at the Chomak.
 Q.
Is there anything else that I might need that is not covered in
this Information page?
A. Although we do furnish many of the necessary items for
your vacation, keep in mind that there is also an adequate grocery/variety
store in Akumal for those items you forgot. It is a good idea to
pack a small flashlight to have for evening walks or for returning
from dinner in the evenings.
Q.
What is your cancellation policy?
A. Effective March 1, 2008 our cancellation policy is as
follows: Reservation cancellation which occurs 45 days or more prior
to arrival date: Your 3 day deposit is refunded in full, minus a
$300 cancellation fee. Reservation cancellation which occurs less
than 45 days prior to arrival date: Your 3 day deposit is forfeited.
Reservation cancellation which occurs less than 30 days prior to
arrival date: Forfeiture of ˝ of the total rental cost, or the equivalent of 3 days rental - whichever is greater.
Q.
What if I need to change my arrival or departure date?
A. We strongly suggest that you make your airline arrangements
at the same time you book your reservation at Las Casitas Akumal.
If you need to change your dates to arrive or depart on different
dates than you have previously reserved, or if you need to decrease
your number of days of your reservation, there will be a $200 change
fee assessed to your final payment. Of course if you wish to reserve
additional days (based on availability) we are happy to extend your
days with no change fee assessed.
Q.
How far in advance can I book?
A.
We begin confirming all reservations 11 months in advance. However, please keep the above date change
fee in mind when confirming your reservation. Also, for the Christmas
holiday season, we accept "wait list" names only, and
will begin notifying prospective guests in order of request date
when it has been determined how many casitas we will have available
(usually by September 1st.)
  Q.
Is there a telephone number where I can be reached?
A. Our telephone number is 011-52-984-875-9071.
You may make/receive both incoming and outgoing telephone calls.
Detailed information is provided in your casita.
Q.
Do I need to rent a car?
A. Renting a car is not a necessity, and much depends on
how much "sightseeing" you plan to do. You do not need
a car for getting around in Akumal. If you are going to rent a car,
please have your travel agent reserve and confirm a car, which you
will pick up and return to the Cancun airport. If you do not wish
to reserve a car for your entire stay, there is a "Transfer
Service" available in Akumal which provides airport pick
up and return service.
   
Las
Casitas Akumal Email
lascasitasakumal@aol.com
Copyright
1999-2008 by Las Casitas Akumal. All Rights Reserved.
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